Information we collect
We collect details you provide through forms, email, telephone or project discussions, including your name, company, contact details, shipping information, design files, requirements and communication history.
Hosting logs or analytics may receive basic technical information such as IP address, browser type, referring page and website activity.
How information is used
We use information to answer inquiries, prepare quotations, develop designs, manage production and delivery, provide support, protect the website and meet legal obligations.
We do not sell or rent personal information. We share only what is needed with providers such as hosting, email, logistics, payment, professional advisers or authorities where legally required.
Cookies and analytics
The site may use essential cookies and limited analytics to operate and improve navigation. Browser settings can control storage, although disabling it may affect some functions.
Retention and security
Website inquiries are saved in a private WordPress administration area so our team can follow up even if an email notification fails. Inquiry records are not published on the website or exposed through its public content API.
Information is retained only as reasonably needed for project records and legal requirements. We use proportionate safeguards, but no online transmission or storage system can be guaranteed completely secure.
Your choices
Where applicable, you may ask to access, correct or delete eligible information or object to certain processing. Email [email protected]; identity verification may be required.
Policy updates
We may revise this policy as services or obligations change. The latest version remains on this page.