Question 1

Do you have a minimum order quantity?

Accepted Answer

No. We support one-off custom pieces, samples and production runs. Larger orders receive a production plan based on design complexity.

Question 2

Which metals and stones can I choose?

Accepted Answer

Available undecorated options include stainless steel, brass, S925 sterling silver, gold and platinum, with CZ, moissanite, lab-grown diamond and natural diamond specifications.

Question 3

How does the custom process work?

Accepted Answer

Share a sketch or reference, approve the quote and 3D design, review a production sample when required, then confirm final production and shipping.

Question 4

How long does a custom project take?

Accepted Answer

Timing depends on modeling, molds, stone setting and order size. A project plan is confirmed before production so every milestone is visible.

Question 5

Can you produce private-label packaging?

Accepted Answer

Yes. Packaging, logo placement, finishes and assortment planning can be coordinated as part of an OEM or ODM program.

Question 6

Can you add our logo to the jewelry?

Accepted Answer

Yes. Depending on the material, shape and quantity, branding can be laser marked, engraved, cast, enameled or applied to packaging. The recommended method is confirmed during specification review.

Question 7

Do you provide CAD files or samples before production?

Accepted Answer

Custom projects normally include a visual or CAD approval stage. A physical sample can be arranged when the construction, fit or finish should be validated before a larger production run.

Question 8

Can you ship worldwide?

Accepted Answer

Yes. Carrier and freight options are selected according to destination, shipment size and declared value. The quotation separates estimated production and transit windows.

Question 9

What should I include in an inquiry?

Accepted Answer

Send a reference image or sketch, desired metal and stones, approximate size, quantity, branding needs and target date. These details help us recommend the right process.

Frequently asked questions.